Think the Observer said Itami's realistic top expectations is becoming a big star at the IC/US level with anything higher as an icing on the cake for his career. A lot of it has to do with the WWE's traditional mentality with Japanese wrestlers and him having to overcome a lot to get to that point.
He's been gradually getting better on NXT but the best thing for him was the WWE giving him all the time needed and not rushing him like the original plans were.
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