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I'd argue the lost money from Heavy Rain could be due more to all the cancelled DLC stories meant for the game than it just being a used copy issue. It also didn't help how much money was spent making the game and engine to go along with massive hype but in terms of sales it was lower than expected (1.8-2 million).
EA isn't doing any better because all they have made since creating the Pass system was about $15 million but overall sales are a bit lower than before. Even the new Season Pass only managed to get 4,000 people to buy it.
THQ's pass has hurt them a lot more than helped them especially with a few of their series now killed off as a result (and dumb marketing of their games).
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