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Can't really blame Phillips for being laid-back since before him, Parcells was the coach and the players eventually mutinied against his tough style and wanted a more "laid-back" style coach.
Jerry Jones listened to the players more than realizing a tough coach was needed for a team that was on the decline or lacked discipline for years. Also didn't help Parcells was a confrontational coach more than a "yes man" coach that Jerry wanted to boss around.
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